Information Technology Support

IT Support for the Healthcare Industry

Spend more time and energy on the work you want to do — law.

When it comes to implementing new systems and workflows to address your most pressing challenges, look to Managed Technology. We offer a comprehensive single-vendor approach that combines technology and data, managed services, and consulting to help law firms streamline operations, improve efficiency and effectiveness, and optimize financial performance.

Managed Technology can provide comprehensive assessments of your company's assets, identifying issues that need immediate attention, listing long-term needs, and establishing priorities. Our services can range from virus protection, to long-range network planning that assures network security and stability, to addressesing potential problems before they become real ones.

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IT Solutions for Law Firms

Law firms have unique needs when it comes to IT support. Of course they need a productive IT environment, but that can mean something different in a law office than it does in other businesses. From the unique case management software they use to the confidential information they need to protect, law firms face unique technology challenges.

But law firms shouldn't have to constantly worry about IT support services or the technology they use - it should work when and how lawyers and staff need it to work. It should be designed to flow with their work process, it should protect sensitive information, and in the event of a problem, tech support should be quick and efficient.

Legal IT support is different from computer support for other industries, and it needs to be handled by a service that understands clients and their needs as well as the technology.

IT Support with Law Firms in Mind

The best way to deliver IT services to a legal practice is with a partnership approach: the IT support team works with the legal team to determine how best to tailor the IT services to your workflow, whether it be through hardware, software, data storage, or other solutions. An IT support company must tailor its approach not just to the legal industry, but to each individual client - the same way lawyers tailor their approach to each new case.

Law offices deal with confidential data every day, so data security is a major aspect of IT support for law firms. Part of the job of IT support for law firms is to assess where they could be susceptible to online threats and offer solutions to close those gaps and protect client data. When you choose a managed services team with over ten years of experience in information technology, your law firm can rest assured knowing that you're getting the best service.

Best Practices for Working Efficiently

Law offices are busy, and productivity and efficiency are critical. In terms of law firm IT support, that means effectively implementing and optimizing tools like Office 365. IT services should work with the law firm to tailor technology to your work style and specific needs.

IT Support for Law Firms

Security Services

The American Bar Association takes cybersecurity seriously. ABA Formal Opinion 477 (2019) states: “[A] lawyer may be required to take special security precautions to protect against the inadvertent or unauthorized disclosure of client information when required by an agreement with the client or by law, or when the nature of the information requires a higher degree of security.”

The American Bar Association goes on to say that law firms have an obligation to inform clients when a data breach occurs, and that an ethical violation is possible when firms do not take reasonable steps to protect their computer systems and data, or when a breach results from a lack of reasonable effort (Formal Opinion 483).

Obviously no law firm wants to find itself in this position, and the best way to avoid it is to prevent a breach from happening at all. You need a team who can find any potential vulnerabilities in your systems and offer solutions to keep you and your clients completely safe. Call us to get started with a thorough audit of your IT environment.

Business Continuity Plan

Nothing is guaranteed, and a natural disaster, crime, power outage, or other event beyond your control could have a devastating effect on your law firm - if you're not prepared for it. With proper IT service and support, including backups and possibly an alternate location, your law firm will be able to recover quickly from whatever happens and get back to business.

Network Design

Your law firm network needs to be ready to handle business on a day to day basis and also ready to adapt as the business grows. We offer network solutions and services that can do a number of things for your law firm. You will get a network or a network upgrade that makes your systems:

• Faster
• More Secure
• Free from problems - large and small - that result in downtime
• Equipped with better tools to make your law firm more productive
• Perform better overall

Network support is a critical component of law firm IT support, and customer service and support is available to you whenever you need it. When you call or contact us, we will spring into action to do whatever it takes to get your network and your business up and running again.

Technology Support and Legal IT Support

Tech support services are a necessity, as even the best systems will eventually encounter a problem. If your law firm faces a loss of data or an IT disaster, you need recovery solutions to mitigate the damage as much as possible and get you back to work. Most importantly, we provide managed backups and have done so successfully for years, and law firms have several options to choose from. That way, you can rest easy knowing that if the worst happens, you will be able to quickly and easily restore data.

But no matter what happens in your office - hardware, software, network, or other problems - services are available to get the problem solved - FAST.

Contact Us: Support and Service

We are an IT company with more than a decades worth of experience. We are dedicated to providing superior IT consulting and problem-solving to our clients. Contact Managed Technology today to discuss our IT solutions and learn more about the services we offer. We will ensure your systems are fast, secure, reliable, and operating at peak performance for your law firm.

Case Studies

Managed Technology is the IT support choice for many businesses in a wide array of specialized industries including: Architecture, Construction, Education, Engineering, Finance, Food Services, Healthcare, Insurance, Law, Government, Manufacturing, and Non-Profit Organizations. We serve clients in each of these industries helping them increase their efficiency and allowing them to better serve their clients.

For a growing number of small to medium-sized businesses, hiring an IT management firm on an ongoing basis rather than an “as needed” basis has become an increasingly attractive option. The right IT services provider can reduce product selection, procurement, implementation, maintenance, and services costs by a significant amount. An IT services company can also increase the reliability and performance of your businesses' IT operations, resulting in greater return on investment and higher employee productivity.

Managed Technology's technical experts can maximize our clients' success by molding their IT environment to the unique requirements of their business. See what our clients are saying on our Client Testimonials page.