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MANAGED IT SUPPORT

IT Support for Government

Information Technology Support for Local Government

Spend more time and energy on the work you want to do — government.

Our solutions portfolio can help you reduce costs, optimize availability, and achieve measurable results. Our secure data centers, help desks and managed storage facilities provide a reliable IT infrastructure that minimizes the chance of disruption to our clients’ daily operations. As a company that has IT at our core, we can provide the recommendations and roadmap you need to meet your goals.

We have extensive experience in providing IT support to both local and federal government entities, leveraging the substantial budget allocation for information technology in the federal government.

Managed Technology can provide comprehensive assessments of your company’s assets, identifying issues that need immediate attention, listing long-term needs, and establishing priorities. Our services can range from virus protection, to long-range network planning that assures network security and stability, to addressing potential problems before they become real ones.

Contact Managed Technology To Get Computer Assistance Today

IT Solutions for State and Local Government

Local governments rely on computers and technology, so it's essential their networks, operating systems, cloud computing, and other IT infrastructure works at peak efficiency every minute of every day. What's more, as a government organization, you are entrusted with sensitive information, so data security is especially important.

State and local governments need an IT department and tech support team that has their back 24/7. Managed Technology offers local government IT support that allows you to concentrate on your constituents and communities.

At Managed Technology, we understand that even a brief malfunction in IT equipment can be detrimental at the state and local government level, which is why our team of IT experts will design and deploy computer hardware, software, networks, cloud solutions, and a wide range of other technology.

State and local government agencies shouldn't have to constantly worry about information technology support services or the technology they use for daily business - it should work when and how you need it to work. It should be designed to flow with your process, it should protect sensitive information, and in the event of a problem, tech support should be quick and efficient. Managed Technology IT professionals can guarantee all of that and more to our local government clients.

IT infrastructure and managed services for state and local government needs to be handled by a company that understands specific technology challenges government agencies face. Our IT staff has worked with government contracts for years, and we can deliver the managed IT services, infrastructure, networking, and more that will get the results you need at all levels of government, freeing you and your employees to concentrate on governance.

IT Support for United States Local Government

The best way to deliver IT services is with a partnership approach: the IT support team works with government officials to determine how best to tailor the IT strategy to your workflow, whether it be through hardware and software, data storage, cloud services, or other solutions.

Part of the job of IT support is cyber security - to assess where a government platform could be susceptible to online threats or how hackers could get access and offer solutions to close those gaps. When you choose a managed services team with over ten years of experience for your local government IT support, you are assured the highest level of professionalism to protect your team, proprietary information, and more.

Best Practices for Working Efficiently

Local government agencies face more challenges and demands than ever, and productivity and efficiency are critical. In terms of IT support, that means effectively implementing and optimizing tools like software, networking, servers, mobile devices, and more. IT Services work with each government agency or municipality to tailor technology to your work style and specific needs.

Government Agency IT Services

Security Services

Obviously no one in the public sector wants to find themselves with compromised data, and the best way to avoid that is to make sure a breach never happens at all. Managed Technology offers a commitment to protecting your data and the knowledge and experience to get results. Government data is sensitive, and we offer monitoring and solutions to shield local governments from cyber attacks. You need a team who can find any potential vulnerabilities in your systems and offer a plan to keep you completely safe. We offer a thorough audit of your IT environment and network security.

Disaster Recovery

Nothing is guaranteed, and a natural disaster, crime, power outage, or other event beyond your control could have a devastating effect - if you're not prepared for it. With proper IT service and support, including backups and possibly an alternate location, state and local governments can recover quickly from whatever happens and get back to pursuing business goals.

Network Design

Your network needs to be ready to handle business on a day to day basis and also ready to adapt to changes in the field. We offer networking that can do a number of things for agencies. You will get a network or a networking upgrade that makes your systems:

  • Faster
  • More Secure
  • Free from problems - large and small - that result in downtime
  • Equipped with better tools
  • Perform better overall

Technical Support

24/7 tech support services are a necessity for every government office, as even the best infrastructure / IT environment will eventually experience a problem. If you face a loss of data or an IT disaster, you need recovery solutions to mitigate the damage as much as possible and get you back to work. Most importantly, we provide managed backups and have done so successfully for years, so you can rest easy knowing that if the worst happens, you will be able to quickly and easily restore data and recover from these experiences.

But no matter what happens - hardware, software, network, or other problems - services are available to get the problem solved - FAST. Bad experiences happen to everyone, but they don't need to disrupt delivery of state and local work.

Every state and local agency wants partners and contracts that help them cut costs, work smarter, and differentiate themselves competitively.

Managed can provide comprehensive assessments of your agency's assets and challenges, identifying issues that need immediate attention, listing long-term needs, and establishing priorities. Our service delivery ranges from virus protection, to long-range network planning that assures network security and stability, to addressing potential problems before they become damaging events.

IT for the Public Sector

We are an IT company with over a decade of experience, dedicating to delivery of quality IT consulting and problem-solving. Contact Managed Technology today to discuss IT solutions and learn more about all the services we offer. We will ensure your systems are fast, reliable, secure, and operating at peak performance. Our IT solutions free you from worrying about your IT systems and allow you to focus on governing.

Proven Track Record

Benefits of Managed Technology

Solutions for Government Challenges

Paperless Operations

Enhanced Accessibility

Proven Track Record

At Managed Technology, we have a proven track record of delivering successful IT solutions to government agencies. Our team of experts has years of experience working with federal, state, and local governments, providing them with the technology and support they need to achieve their mission. Our proven track record is built on our commitment to delivering high-quality services, our expertise in project management, and our ability to provide cost-effective solutions that meet the unique needs of government agencies. We understand the complexities and demands of government operations, and our tailored IT solutions ensure that your agency can operate smoothly and efficiently.

Benefits of Managed Technology

Managed technology services can bring numerous benefits to government agencies, including increased efficiency, improved network security, and enhanced data centers. By outsourcing their IT needs to a trusted partner, government agencies can free up resources to focus on their core mission, while also gaining access to the latest technology and expertise. Our managed technology services are designed to help government agencies boost performance, reduce cyber threats, and improve overall efficiency. With our support, your agency can stay ahead of technological advancements and ensure that your IT infrastructure is robust and secure.

Solutions for Government Challenges

Paperless Operations

Our paperless operations solutions are designed to help government agencies reduce their reliance on paper-based processes and transition to a more digital future. Our solutions include document management systems, electronic signature tools, and workflow automation software, all of which can help government agencies streamline their operations, reduce costs, and improve efficiency. By adopting these digital solutions, your agency can enhance productivity, ensure better compliance, and provide faster services to the public.

Enhanced Accessibility

Our enhanced accessibility solutions are designed to help government agencies provide better services to citizens with disabilities. Our solutions include accessible website design, audio descriptions, and closed captioning, all of which can help government agencies ensure that their online services are accessible to everyone. Our team of experts can work with government agencies to identify areas for improvement and implement solutions that meet the needs of citizens with disabilities. By prioritizing accessibility, your agency can ensure that all citizens have equal access to essential services and information.

Case Studies

Managed Technology is the IT support choice for many businesses in a wide array of specialized industries including: Architecture, Construction, Education, Engineering, Finance, Food Services, Healthcare, Insurance, Law, Government, Manufacturing, and Non-Profit Organizations. We serve clients in each of these industries helping them increase their efficiency and allowing them to better serve their clients.

For a growing number of small to medium-sized businesses, hiring an IT management firm on an ongoing basis rather than an “as needed” basis has become an increasingly attractive option. The right IT services provider can reduce product selection, procurement, implementation, maintenance, and services costs by a significant amount. An IT services company can also increase the reliability and performance of your businesses' IT operations, resulting in greater return on investment and higher employee productivity.

Managed Technology's technical experts can maximize our clients' success by molding their IT environment to the unique requirements of their business. See what our clients are saying on our Client Testimonials page.

Core IT Services Offered At All Locations:

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A single server failure or cyber attack can shut down your operations for days, costing thousands in lost revenue. Managed Technology creates comprehensive business continuity plans that include automated backups, redundant systems, and disaster recovery protocols. Our clients average less than 2 hours of downtime per year across all our locations in Smithtown, NYC, Stamford, and East Rutherford—well below the industry average of 87 hours. We proactively identify and resolve potential issues before they impact your business, ensuring your operations continue seamlessly no matter what disruptions occur.

Cloud solutions can reduce your IT infrastructure costs by 30-50% while improving accessibility and security. We provide cloud migration planning, Microsoft 365 management, cloud backup solutions, and hybrid cloud architectures tailored to businesses of all sizes. Whether you have 5 employees or 500, our cloud services let your team work securely from anywhere—office, home, or on the road—with enterprise-grade security and 99.9% uptime. Serving businesses across Long Island, New York City, Connecticut, and New Jersey, we make cloud migration seamless with zero data loss and minimal disruption to your operations.

Cyber attacks cost businesses an average of $200,000 per incident—many small businesses never recover. Managed Technology provides multi-layered cybersecurity including 24/7 threat monitoring, advanced ransomware protection, employee security awareness training, and compliance management for HIPAA, CMMC, and NIST standards. Our security operations center has blocked over 50,000 cyber threats in the past year alone for our clients across Long Island, NYC, Connecticut, and New Jersey. We provide enterprise-level security typically only affordable to Fortune 500 companies, at prices small and mid-sized businesses can afford, while maintaining our 99% uptime guarantee.

60% of businesses that lose their data shut down within 6 months. Managed Technology's disaster recovery planning services ensure you have a comprehensive strategy to recover from any disruption—hardware failure, natural disaster, cyber attack, or human error. We implement automated backup systems, offsite data replication, and tested recovery procedures that can restore your systems in hours, not days or weeks. Our disaster recovery plans have helped clients across all our locations recover from hurricanes, fires, ransomware attacks, and equipment failures with minimal data loss and downtime, reinforcing our commitment to 99% uptime.

Choosing the wrong technology can cost you thousands in wasted spending and productivity losses. As vendor-neutral technology advisors, we help businesses select and procure the right hardware and software solutions based on your actual needs—not what a salesperson wants to sell you. Through our partnerships with major manufacturers, we often secure pricing 20-30% below retail. We handle everything from laptops and servers to specialized software licenses, ensuring your IT environment is equipped with reliable, cost-effective tools that integrate seamlessly with your existing systems. Available at all Managed Technology locations serving Long Island, NYC, Connecticut, and New Jersey.

Many businesses waste 20-30% of their IT budget on unnecessary tools, underutilized software licenses, or technology that doesn't align with their goals. Our IT consulting services provide strategic guidance to develop and implement IT strategies that drive growth, improve efficiency, and reduce costs. We conduct comprehensive technology assessments, create multi-year IT roadmaps, and advise on major technology decisions like cloud migration, software selection, and infrastructure upgrades. Whether you're in Smithtown, New York City, Stamford, or East Rutherford, our consultants work closely with you to ensure your IT infrastructure becomes a competitive advantage rather than just an expense, supporting sustained growth and operational stability.

Reactive IT support means problems only get fixed AFTER they cause downtime and lost productivity. Managed Technology proactively manages your entire IT infrastructure—servers, networks, workstations, and cloud systems—across all our locations. We provide 24/7 monitoring, automated patch management, performance optimization, and preventive maintenance to catch and resolve issues before they impact your business. Our infrastructure management keeps your systems running at peak performance, with average network uptime of 99.8% and response times under 15 minutes for critical issues. This proactive approach costs 40-60% less than hiring full-time IT staff while delivering superior results.

Hiring a single IT professional costs $60,000-$100,000+ annually, plus benefits, training, and equipment—and they can only work 40 hours per week. Our managed IT services provide unlimited support from an entire team of specialists for a flat monthly fee, typically 40-60% less than hiring even one full-time employee. You get 24/7 monitoring, proactive maintenance, cybersecurity expertise, and rapid response to issues, with guaranteed service levels that a single employee could never match. Most clients across Long Island, NYC, Connecticut, and New Jersey see ROI within 3 months through reduced downtime, improved productivity, and eliminated emergency IT bills. Our managed services maintain 99% uptime while you focus on running your business, not managing IT.

Poor network design leads to slow performance, dropped connections, and security vulnerabilities that cost businesses thousands in lost productivity. At Managed Technology, we specialize in designing and implementing networks that are secure, scalable, and optimized to support modern work environments including remote employees, cloud applications, and VoIP phone systems. We design networks that can grow with your business—whether you're opening new locations, adding remote workers, or increasing bandwidth demands. Our network designs support 99% uptime across all our locations in Smithtown, NYC, Stamford, and East Rutherford, ensuring your team stays connected and productive regardless of where they work.

Most small and mid-sized businesses can't afford a full-time CIO earning $150,000-$300,000+ annually, yet they need strategic IT leadership to make informed technology decisions. Our Professional IT services include Virtual CIO (vCIO) support—providing executive-level technology guidance at a fraction of the cost. Your dedicated vCIO develops long-term IT strategies, manages vendor relationships, oversees IT budgets, and ensures technology investments align with business goals. You get the expertise of a seasoned technology executive without the salary, benefits, and overhead of a full-time hire. We provide comprehensive IT leadership, strategic planning, project management, and system integration to ensure your technology infrastructure drives business success rather than holding it back.

Remote work has become essential, but supporting distributed teams creates new challenges—how do you keep remote employees productive, secure, and connected? Managed Technology offers comprehensive remote IT support services that provide the same rapid response whether your team is in the office, at home, or traveling. We use advanced remote management tools to diagnose and resolve most issues within minutes, eliminating the delays of traditional onsite support. Our remote support includes secure VPN access, cloud collaboration tools, remote desktop support, and mobile device management. Available across all our locations serving Long Island, NYC, Connecticut, and New Jersey, this service ensures consistent 99% uptime and productivity for all employees regardless of location.

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Why Choose Managed Technology?

Achieving 99% uptime requires more than just technology—it requires a trusted partner who understands your business needs and is committed to your success. Managed Technology offers:

  • Expertise: Our team of IT professionals has decades of experience in designing, implementing, and managing IT solutions that deliver consistent uptime and reliability
  • Proactive Support: We take a proactive approach to IT management, continuously monitoring your systems and addressing potential issues before they become problems
  • Customized Solutions: We understand that no two businesses are alike. That’s why we tailor our services to meet your specific needs, ensuring that you get the most out of your IT investment
  • Local Presence: With four strategic locations in Smithtown, NY; New York, NY; Stamford, CT; and East Rutherford, NJ, we provide local support that is responsive and accessible, helping you maintain 99% uptime wherever you operate

Office Locations

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1
Long Island

70 Smithtown Blvd.
Smithtown, NY 11787

2
New York City

747 3rd Ave
Fl. 2
New York, NY 10017

3
Connecticut

Soundview Plaza
Suite 700R
1266 E Main St
Stamford, CT 06902

4
New Jersey

1 Meadowlands Plaza
Suite 200
East Rutherford, NJ 07073